Question 1

Where do sessions take place?

Accepted Answer

Sessions are typically held at your home or in public areas to allow full immersion into real life situations.

Question 2

What locations do you service?

Accepted Answer

Summit K9 is based in Callington, SA, servicing clients across Adelaide, the Adelaide Hills, and Murray Bridge and surrounding areas.

Question 3

Do you have travel fees?

Accepted Answer

Travel within 60km of Callington is included.

Beyond this, a travel fee of $1/km applies.
Not sure where you fall? Just reach out and we’ll let you know.

Question 4

Can travel fees be reduced?

Accepted Answer

If it suits your dogs situation we can meet at a local area within an affordable area to reduce travel fees.

Where possible, we group sessions in the same area to minimise travel time and costs.

If you're flexible with scheduling, we may be able to reduce or remove your travel fee by booking you in alongside other clients nearby.

Question 5

What should I prepare before a session?

Accepted Answer

We’ll let you know beforehand, but generally: treats, your dog’s regular equipment, and a willingness to learn.

Question 6

Do you require payment upfront?

Accepted Answer

Yes, payment is required to secure your booking.

Question 7

What is your cancellation policy?

Accepted Answer

See our refund & cancellation page listed at the bottom of this page for a detailed guide.

Question 8

Do I need to be involved in the training?

Accepted Answer

Yes, your involvement is key to long-term success. We coach you to understand and handle your dog confidently.

We also offer services like Urban Walk & Train and Field Trips, where your dog works one-on-one with the trainer. These are a great way to build skills and momentum, and are most effective when combined with periodic one-on-one sessions to keep you up to date and involved in your dog’s training.

Question 9

How many sessions will I need?

Accepted Answer

This depends on your dog, your goals, and consistency at home. Some dogs improve quickly, others need ongoing support.

Question 10

Can you help with aggressive or reactive dogs?

Accepted Answer

Yes, we work with a range of behavioural issues including reactivity, anxiety, and aggression.

Question 11

Do you offer packages or single sessions?

Accepted Answer

Yes, we offer both single sessions and training packages depending on your goals.

Question 12

Can you work with multiple dogs?

Accepted Answer

Yes! We can work with multiple dogs in one session. While most of our sessions are tailored towards one dog, if the behaviour is between 2 dogs we can work that into a session. If you would like us to spend more individual time with each dog, we can just extend the session time if you let us know beforehand.

Additional time on session will be charged accordingly**

Question 13

What credentials do you have?

Accepted Answer

I hold a Certificate IV in Companion Animal Services - Canine Behaviour & Training.

I also have a National Criminal Check (Valid from 2026) and a Working with Children Check (Valid until 2031)

Question 14

How do I get started?

Accepted Answer

Start by booking either a Getting Started Session (for dogs 6+ months) or our Puppy Essentials Program (under 6 months).

Frequently Asked Questions